Credit cards cut off gas purchases

Feedback.pdxradio.com message board: Archives: Politics & other archives: 2007: April - June 2007: Credit cards cut off gas purchases
Author: Itsvern
Saturday, June 16, 2007 - 1:06 pm
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http://www.kpic.com/news/business/8033612.html

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By Associated Press, CHARLOTTE, N.C. (AP) - So you're at the gas station filling up your vehicle, and without warning the gas pump shuts off. What? The tank isn't full, and you know your credit card isn't over its limit.

''Using my Visa card, I commonly hit a limit and I would be standing there scratching my head,'' Shawn Bloomfield, who pumps premium gas into his SUV, said from his home in Allentown, Pa. ''I would always assume it is the gas station setting a limit on how much gas I could purchase. It felt like a ration scenario.''

As the price of gasoline continues to rise, rules to prevent credit card fraud at the nation's pumps are confusing consumers who just want a full tank of gas.

Caps on transaction amounts - or the total dollar amount of gas a customer can pump into their car - are limiting some drivers of gas-guzzling vehicles.

''When I go to the gas station I now have to use two credit cards just for one tank of gas,'' said Paul Brisgone of Oxford, Pa. ''Kind of defeats the convenience of pay-at-the-pump.''

Brisgone, a field operations manager for a telecommunications company, said he alternates between three different credit cards - two Visa and one MasterCard - when filling up the 32-gallon tank in his Ford F-150 pickup.

''When I can go 400 miles a day, it inconveniences me if I need a full tank of gas and can't get one,'' Brisgone said.

Credit card companies say the policies, which aren't new, are designed to ensure that merchants and consumers are protected from fraudulent transactions that could occur at a gas pump.

When a customer uses their credit card at a cardholder-activated terminal, such as a gas pump, the transaction is authorized without knowing the final bill of sale.

Typically, consumers who use their credit card are not liable for any fraudulent purchases, and gas merchants are not liable either.

But credit card companies have established a protective layer by setting caps on how much gas a consumer can pump at any one given time.

That means in the event of any fraud, ''the merchant is protected from bearing the cost of the fraudulent transaction,'' said MasterCard spokeswoman Joanne Trout.

But only up to a certain amount.

For MasterCard customers, it's $75. Visa and Discover users have a $50 pay-at-the-pump limit. Transaction limits vary for corporate card holders and American Express users.

Not all gas stations have to abide by the cap. And there are no limits if a customer goes inside and pays with their credit card at the counter.

The caps went unnoticed when gasoline prices were low.

''We get more calls, questions, when gas prices increase,'' said Visa spokeswoman Rhonda Bentz.

The average price of regular unleaded gasoline increased from $1.50 a gallon at the start of the decade to $2.28 a gallon in 2005, according to the American Automobile Association.

Today, gasoline prices are topping $3 a gallon.

''Yes, it's an inconvenience,'' said Bloomfield, who often reaches his $50 limit when filling up his Nissan Pathfinder. ''I guess you could say it's a necessary inconvenience for more secure transactions.''

Author: Darktemper
Saturday, June 16, 2007 - 1:37 pm
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Just take your card inside and they can key the pump open for a full fill. It's not the Visa or MC people it's the processing company for that station on how much they will gaurantee any no signature or no PIN purchases for! I suspect if some pumps take Debit at the pump you make get a full tank beyond that no signature limit!

Author: Chickenjuggler
Saturday, June 16, 2007 - 3:43 pm
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I just have them do it again until I get it filled. I haven't had one problem doing it that way.

Author: Redford
Saturday, June 16, 2007 - 4:07 pm
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Here in the rocky mountain west, I just put 60.00 into my tank at the pump, no problem. (Mastercard...someone said $75 is their max. so that may explain it.)

Hey, bottom line these stations want your business so my guess is these issues will be non-issues very soon.

Also, gas is down in my area by 2 whole cents in the past three days! A trend???

Author: Andrew2
Saturday, June 16, 2007 - 4:15 pm
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Regular is down below $3.10 in the Portland area again at the cheap stations - I think I paid $3.07 at one of them. Driving south on I-5 through Woodland, WA on Thursday, I saw a sign for $2.99 at a SpaceAge station.

Andrew

Author: Skeptical
Sunday, June 17, 2007 - 12:33 am
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Several $2.97's in Albany, but who the heck ever has business to attend to in Albany?


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